Welcome to the Tenet Streams FAQ page! Below, you’ll find answers to the most common questions about our service. If you need further assistance, feel free to contact us via WhatsApp at +1 (504) 475‑4728.
1. What is Tenet Streams?
Tenet Streams is a premium IPTV service offering access to over 150,000 live TV channels and 270,000 on-demand movies and shows. With Tenet Streams, you can watch live TV, sports, movies, and more on any device—without the need for cable or satellite subscriptions.
2. How can I start using Tenet Streams?
To get started:
- Choose your plan: Browse through our available subscription plans.
- Contact us via WhatsApp: Reach out to us on WhatsApp, and we’ll assist you with your purchase.
- Receive a PayPal invoice: We’ll send you a PayPal invoice based on your selected plan.
- Activate your service: Once payment is completed, we’ll provide you with your login credentials and guide you through setup.
3. How do I make a payment?
To make a payment for your Tenet Streams subscription:
- Contact us via WhatsApp: Send us a message at +1 (504) 475‑4728.
- We’ll send you a PayPal invoice: Based on your selected plan, we’ll generate and send you a PayPal invoice for secure payment.
- Complete the payment: After receiving the PayPal invoice, simply follow the instructions to complete the payment.
- Start Streaming: Once payment is confirmed, we’ll send you your access details and guide you through setup.
4. Do you offer a free trial?
Yes! We offer a 24-hour free trial for new users to test the service. Contact us on WhatsApp to request your trial.
5. What devices can I use to watch Tenet Streams?
Tenet Streams works on a wide variety of devices, including:
- Smart TVs (Android, Samsung, LG, etc.)
- Amazon Fire Stick
- Android TV Boxes
- iOS and Android smartphones and tablets
- PC and Mac computers
- Apple TV (with third-party apps)
6. How do I cancel my Tenet Streams subscription?
You can cancel your subscription at any time by contacting us via WhatsApp. Please note that cancellations will only apply to future billing cycles. No refunds are issued for past payments.
7. How does Tenet Streams work?
Tenet Streams streams IPTV content over the internet, meaning you can watch live TV, sports, movies, and shows without the need for traditional cable or satellite services. You just need a stable internet connection to start streaming.
8. What if I have technical issues with the service?
If you experience technical issues, please contact us via WhatsApp with the following details:
- A description of the issue (e.g., buffering, no video, etc.)
- The device you’re using
- Any error messages or screenshots
Our team will respond quickly to resolve the issue.
9. Can I watch Tenet Streams in HD or 4K?
Yes! Tenet Streams offers high-definition (HD), Full HD, and even 4K content where available. The quality of your stream will depend on your internet connection speed and the device you’re using.
10. How do I update my Tenet Streams subscription?
If you want to upgrade or change your subscription plan, simply contact us via WhatsApp at +1 (504) 475‑4728, and we’ll assist you with the upgrade process.
11. Can I share my Tenet Streams account with others?
For security and privacy reasons, we do not allow sharing your Tenet Streams account with others. Accounts are for personal use only.
12. Do you offer refunds?
Refunds are not typically offered after activation, except in cases where technical issues cannot be resolved within 48 hours. For more details, please see our Refund Policy.
13. How do I contact customer support?
You can reach us for support at any time via WhatsApp:
📱 WhatsApp Support: +1 (504) 475‑4728
We are available 24/7 to assist with account setup, technical issues, or any questions you may have.
14. Is Tenet Streams available worldwide?
Yes! Tenet Streams is available globally, and you can access it anywhere with a stable internet connection. However, content availability may vary depending on your location due to regional licensing restrictions.
15. Is Tenet Streams legal?
Yes! Tenet Streams operates within the boundaries of the law. We ensure that all content provided through our service is licensed and legally available for distribution.
Still Have Questions?
If you couldn’t find the answer you were looking for, don’t hesitate to contact us. We’re here to help!
